Terms & Conditions
Memories With KxS reserves the the right to change, amend and modify on any parts of the policies and packages.
BOOKING
Booking is to be made 2 weeks in advance. Any less will be an additional cost of $15. All based on our availability. This is to prevent any delays for the setup and encourage a smooth transaction with our customers.
BOOKING HOURS & VENUES
It depends on the type of packages you are going for. Kindly look through our package Terms & Conditions listed in each package before making a booking.
PUBLIC HOLIDAYS
Public Holidays are an additional cost of $10 to your booking.
Do check with us on our availability during public holidays. It is best to book in advance during these dates due to limited booking slots and camping permits.
Since it is indeed the holidays, most of the venues or preferred locations would be packed and fully booked.
We can only try our best to prepare the setup beforehand to ensure that our customers get a good spot.
FOOD ADD-ONS
We provide options for food add-ons consisting simple snacks and munchies.
You are able to bring your own food too! However, be mindful that we provide Halal-based services and you are to bring your own tablewares (for any non-halal goods and alcoholic drinks). We would greatly appreciate and seek for your understanding on this.
WET WEATHER PROGRAM
We do not cater for wet weather program for picnics. We encourage our customers to pick a spot nearby a shelter in case of wet weather.
We will still be able to setup the theme according to our customer’s needs. However, we are not responsible for any contingencies made midway of the event.
As for glamping, we got you covered!
PAYMENT
Do note that our prices are inclusive of our delivery/setup service charges. Booking confirmation will only be made once full payment has been transacted.
Once payment has been made, cancellations are not allowed and the booking is non-refundable.
Booking details are not to be modified once payment has been made (applies to downpayment too). Additional charges will be applied for any booking modifications (only due to certain circumstances where we rightfully accept) . Any difference of costs are non-refundable.
Full payment is to be made latest 2 weeks before the event to avoid extra charges.
A deposit amount can be made to reserve dates (depending on type of package). We will confirm the booking upon receiving the receipt of payment made to us and that we have acknowledge the payment. Remaining payments are to be made latest 1 week before the event day. Otherwise, deposits will be forfeited. Dates are only reserved after payment is made.
Invoices are provided for events costing a huge amount along with breakdowns. Any sort of deposits or payments made to our organisation following up from the invoice and contract is considered an acknowledgement to our Terms & Conditions.
THEME CUSTOMISATIONS
All of our colour schemes are fixed as of what is displayed on our site. Our setups are not as accurate as shown in our photo displays and colour schemes due to a lot of improv. Requests for customisation really depends on what themes our customers are going for.
We are able to cater as long as we have the elements/ add-ons needed to match their preferred theme. Prices may vary depending on the add-ons.